Privacy policy

Privacy Policy
Effective Date: 15/05/2025

Welcome to BosDoom (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile e-commerce app BosDoom and our website https://bosdoom.com.

Please read this policy carefully. By using our app or website, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, postal address, and other contact details you provide during registration, orders, or communication with us.

  • Account Information: Login credentials, profile details, payment information (secured by our payment partners), order history.

  • Device and Usage Information: IP address, device type, operating system, browser type, app usage data, and location information (if you permit).

  • Cookies and Tracking Technologies: To enhance your experience, we use cookies and similar technologies to collect usage data and preferences.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the BosDoom app and website.

  • Process your orders, payments, and deliver services.

  • Communicate with you, including customer support and updates.

  • Personalize your experience and improve our services.

  • Detect and prevent fraud or unauthorized transactions.

  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Service Providers: Payment processors, delivery partners, customer service platforms.

  • Legal Authorities: When required by law or to protect our rights.

  • Business Transfers: In case of merger, acquisition, or asset sale, your data may be transferred.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Your Data Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data.

  • Object to or restrict processing.

  • Data portability.

  • Withdraw consent where applicable.

Please contact us at support@bosdoom.com to exercise these rights.

6. Children’s Privacy

Our services are not directed to children under 13 years old. We do not knowingly collect personal information from children.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

BosDoom
St 300, Boeng Keng Kang 2, Khan Chamkar Mon, 120103, Phnom Penh, Cambodia
Phone/Telegram: +855 12702050
Email: support@bosdoom.com
Website: https://bosdoom.com